BOOKING INFORMATION:

• Booking confirms acceptance of all policies. Refunds will not be made for failure to read policies thoroughly in advance of booking.

• Payment in full is due at time of booking

• All applicable BRTP Policies must be signed electronically prior to being parked on your site.

• The adult (18+) who books and pays for the reservation must be the adult checking in and assuming responsibility for the party. Proof of legal identification may be requested by campground staff upon arrival.

• Reservations guarantee a site that accommodates your RV, but not a specific site. Specific sites are not guaranteed and BRTP reserves the right to move guests depending on size of RV, park capacity, park maintenance, etc. to optimize reservations.

• Arrival date adjustment dependent upon availability and must be arranged at least two weeks before the start date of a reservation.

RV REQUIREMENTS:

All Short Term RVS must be:

• RVIA certified.

• in good repair and fully functional

• insured and registered

and must:

• have and use their own full, self-contained bathroom. (Our bathhouse is closed for rennovations.)

RV washing machines place a big strain on our septic systems so their use must be approved in advance.

CANCELLATIONS / REFUNDS:

• No refunds for cancellations.

• No refunds are issued for any reason, including after-dark arrival, inclement weather, illness, unapproved RV, or early departure—whether by choice or due to ejection.

• No-shows who do not arrive or call with an updated arrival date/time within 24 hours of the start date of the reservation will be cancelled with no refund.

RESERVATION INFORMATION:

• Extended Stay Site Fees include up to 2 adults and 2 dependent children (under 18) per site (additional people are $50/month. Max 2 unrelated adults. Max 8 people for a Short Term Reservation.

• A maximum of two well-behaved, registered, vaccinated pets are permitted per site.

• Sites include one vehicle in addition to the RV. A second vehicle requires prior approval, has a fee of $10/night, and may be parked elsewhere on property. Space is limited and availability is not guaranteed. Motorcycles are considered vehicles. Electric vehicles cannot be plugged in on property.

• Trailer parking (including tow dollys) permission must be requested in advance. When available, trailers are $10/night and typically parked in a separate area.

• We are a smoke/vape/tobacco free property. Smoking/vaping/etc. on site is means for ejection without refund. A $50 cleanup fee will be assessed for cigarette, cigar etc. found on property.

• BRTP utilizes video surveillance. BRTP reserves the right to capture the image of guests for use in security, advertising, and marketing purposes.

Check-In:

• is between 1PM and 5PM.

• We do not typically allow Saturday check-ins.

• Notify us EARLY if arriving after 5 PM. (Arriving after 5 PM is no problem with advance notification, provided you arrive before sunset.) Without advance notice of a late arrival we will assume you are a no-show and may not have anyone available when you arrive. Text or email before 5 PM.

• Arrive Before Sunset: Due to the wooded nature of the campground, check-in after sunset (in 28792 zip code) is not permitted because of liability and safety concerns. No exceptions. Refunds will not be issued for late arrivals.

• Do not Count on Early Check-In. We are a small campground with a small staff. We need the time before check-ins to flip sites between guests, run errands, and do groundswork. On the rare occasion we can accommodate an early check-in, there is an associated fee of $15 between 11AM and 1PM or 1/2 the previous night's site fee before 11AM.

Check-Out:

• is 12:00 PM.

• All personal items must be removed from sites upon departure. Guests will be charged a $50 Site Clean-up Fee if personal items and/or trash are left on sites.

• Late Check-Out: When available, check-out may be extended to 1:00 PM with advance permission. Sites still occupied after 12:00 PM without pre-approval will be charged $15. Any guest still on site at 1:00 PM will be charged for the next night at the current nightly rate and will still be expected to vacate the site.

We welcome a maximum of 2 well-behaved, vaccinated pets per site.

Make sure to:

• Pick up after your pet immediately (pet waste bags should be disposed of in the dumpster, not left on your site).

• Keep all outdoor pets on a leash 10-feet or shorter, attached to an adult. (Do not tie leashes to trees - our picnic tables make good tie-off points.)

• Supervise outdoor pets at all times (we do allow staked leads of 10-feet or less or leash tie-offs to our picnic tables when supervised by an outdoor adult).

We do not allow:

• Outdoor kennels, dog runs, or fences.

Pets are permitted off leash in the large field at the front of the park if they can be controlled by voice commands.

• We are a smoke/vape/tobacco free property.

• Quiet Hours are 10PM – 8AM.

• Guests must remain on their reserved site or in public areas - do NOT drive, walk, or otherwise infringe upon any other site, occupied or not.

• Parents/guardians are responsible for their children’s safety and behavior. Children twelve (12) and under must be supervised by an adult (18+) at all times. Pursuant to NC state law, children under 16 must wear bike helmets while riding bikes - helmets are strongly recommended for all bikers on property.

• Commercial sales activities are not permitted in or from the park. This includes the solicitation of others on park property.

• Use of generators is not permitted except in the event of a power outage.

• Only mandatory RV repairs may be performed on site. Any company utlized on site to repair an RV must be a licensed, insured company and BRTP must be notified in advance.

VEHICLES:

• Our speed limit is 5 MPH.

• Each campsite has one (1) designated on-site parking space.

• Parking on a site not assigned to you will result in a charge for the nightly rate for that site and/or being towed at your expense.

• Motorcycles are considered vehicles for the purposes of parking on site.

• No washing vehicles.

• No charging electric vehicles on site.

RVs:

• During times when the temperature is expected to drop to freezing (32 degrees Fahrenheit) or below, all connected water hoses must be insulated or heat taped. Do not drip faucets as this causes too much strain on our septic system.

TRAILERS:

Trailer storage (including tow dollys) requires advance permission and an additional fee. Trailer storage typically occurs in a separate area of the campground, not on your reserved site.

** Maintenance, repairs, and general work on vehicles, campers, trailers, and personal property may not be performed on site.

• Only one camping unit (RV) is permitted per site.

• Tents are not permitted. (Easy-up type tents are permitted for single day use, but should not be left up overnight.)

• All sites must be kept neat, clean, and in an uncluttered state.

• Items may not be attached to trees or electric poles. Hammocks are permitted for day use when appropriate straps are used.

• Trash may not be stored outside on sites or in vehicles and may not be burned (we have many curious wild animals including bears and this creates a dangerous situation for all guests). A fee of $50 per occurrence will be assessed for trash left outside unattended on sites.

• All sites are on SEPTIC tanks - ONLY human waste and RV toilet paper can go in your tank. DO NOT flush other items including: paper towels, feminine products, prophylactics, wipes, any non-septic RV approved toilet paper, food waste). If you flush something down the drain and it clogs our septic lines, you will be responsible for the full cost of the repair.

• Electric pedestals are for camper and certified camper components only (heated hoses, etc.). Hot tubs, appliances, electric vehicles, and other non-RV specific items may not be plugged in to pedestals.

All fires must be in the rings provided. Do not move existing fire rings from their designated location. You may not bring your own fire ring.

NEVER leave a fire unattended and always extinguish completely - a properly extinguished fire is cool to the touch and no longer smoking.

Only wood should be burned in fire rings. Fire rings may not be used to dispose of cans, bottles, food, or trash.

In adherence to the Don’t Move Firewood North American initiative, all firewood must be local (within Henderson County) or kiln dried (brought to BRTP packaged) to prevent environmental damage from invasive species.

When available, BRTP sells firewood and fire starters for your convenience. Deliveries from other firewood vendors are not allowed. Guests found burning unapproved firewood will be asked to leave immediately and will be fined.

• We a paper-less company. All communications—including bills—from BRTP are electronic.

• Booking confirms consent to receive emails, SMS messages, and phone calls from Blue Ridge Travel Park regarding your reservation. SMS will not be used for marketing or promotions and we will not share your information.

• BRTP utilizes video surveillance. BRTP reserves the right to capture the image of guests for use in security, advertising, and marketing purposes.

Contact Us:

• For Emergencies, call 911 (and then, if possible, call our Urgent Needs Line).

• For Urgent Needs (water leak, sewer issues, etc.) call or text 828.595.9588 24/7. Do not use email for urgent needs.

• Non-urgent needs should be communicated during office hours (9AM-6PM) via phone or text, or 24/7 via email.

BRTP Phone: 828-595-9588

BRTP Email: brtpfrontdesk@gmail.com

BRTP site fees cover use of the property and amenities for the guests registered on that site. Visitors are permitted when registered with the office and if the maximum number of people per site including guests and visitors does not exceed 8.

Definitions:

• Guest: the responsible party and the registered persons attached to the original reservation.

• Visitor: a person (of any age) who is visiting a registered guest

For insurance and safety reasons, all persons on site must be registered with the office.

To Register a Guest: Email brtpfrontdesk@gmail.com in advance. Provide the following information: your name, the full name of each visitor, whether each visitor is an adult or child, if the visitor has a car, and the day(s) of the visit.

Day visits are during the hours of 8AM to 10PM and are $5/guest.

Overnight Visitors are $10 per night

Price doubles if not reported in advance.

Visitors may not be on site without a registered guest.

Registered guests are responsible for the behavior of visitors and will be responsible for any damages to the property or facilities and/or failure to follow rules.

Visitors may not bring pets on property.

Visitors must park in designated areas. 2 Visitor Parking Spaces are available beside the office if space is not available on your site. Parking on another site, vacant or occupied, or parking in the road or on the grass will result in the vehicle being towed at the owner’s expense. Only ONE visitor vehicle is allowed per guest reservation. Visitors may not bring trailers.

Administration reserves the right to limit the number of visitors on property.

• PACKAGES: Short term guests may not receive packages.

• MAIL: No general mail is allowed and will be returned to sender.

• DELIVERIES: Guests are welcome to use Door Dash or grocery delivery (or similar services) during visiting hours (8AM-10PM). Please instruct the driver to park at the office and meet them there. Delivery drivers may not drive into the campground.

Trash and Recycling dumpsters are located near the office. Please use the correct bins (Recycle on RIGHT, Trash on LEFT).

RECYCLING: We strongly encourage recycling. Items acceptable for recycling in this county include: paper, broken-down cardboard (pizza boxes are not recyclable), glass bottles, plastic containers, aluminum, steel, and tin cans. Please break down cardboard boxes.

TRASH: Dumpsters are for household trash generated on site only. Please do not throw mattresses, appliances, oil, combustibles, or any special waste item in the trash. Dumpster use is subject to video surveillance and violators may be fined.

• Facilities are to be used at your own risk and the park assumes no liability or responsibility for injuries, accidents, theft, or losses.

• Blue Ridge Travel Park and/or management is not responsible for any loss or damages caused by fires, floods, windstorms, natural disasters, theft, accident, vandalism, negligence, loss of electricity, communicable diseases, or acts of God.

• All personal property on Blue Ridge Travel Park property must be insured by the owner, including but not limited to, campers, contents of campers, vehicles, and personal property.

• Please respect any area(s) blocked off for maintenance/repairs.

• Fireworks are prohibited.

• Possession of weapons such as firearms, knives, chains, etc. while outside of a personal camper or vehicle is not permitted on the property.

• BRTP will not tolerate illegal, irresponsible, vulgar or disrespectful actions, activities, or language. Any of these, or any additional behavior determined to be dangerous or indecent, will result in a warning and/or removal from the property without a refund. We operate under innkeepers’ laws and have first right of refusal. Uncooperative guests may be removed by the Henderson County Sheriff’s Department.